GOOD SERVICE:    1 return policy :Need you ask for return in 7 days since you get package,we can undertake 10-20EUR for you,and pay the ship cost back to you    2 Refund policy:Need you ask for refund by paypal in 15 days since you get package,after we get tools,we will refund in   3 working days.    3 Almost all tools get one year warranty.   Any suggestion,you can contact us at sales02@cardiag.co.uk